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AccuSync™
Copyright and Trademarks
Preface
Administrator’s Role
Using This Book
Typographical Conventions
Contacting Technical Support
Overview
What is AccuSync™?
Synchronization Behavior Defined by the AccuSync Configuration
The Default AccuSync Configuration
AccuSync™ Configuration Components
Other AccuSync™ Components
What to Do Next
AccuSync™ Quick Start
Overview
Step 1: Configure JIRA for AccuSync
Step 2: Set Up the AccuWork™ Schema
Step 3: Add ITS Project to AccuWork Issue Records
Step 4: Add AccuWork Fields to Your ITS Schema
Step 5: Create the AccuSync User
Step 6: Start the AccuSync Management™ Console
Step 7: Edit the AccuWork™ and ITS Connection Settings
Step 8: Review the Default Configuration
Next Steps
Working with AccuSync™ Configurations
Running the Initial Synchronization
Running an AccuSync™ Configuration
Restarting an AccuSync™ Configuration
Running a Synchronization Pattern
Understanding Synchronization Status
Responding to Errors
Setting Watermarks
Stopping Configurations and Synchronization Patterns
Backing Up and Restoring AccuSync Configurations
Using AccuSync™ with AccuRev Workflow
Summary of AccuSync Actions and Status Symbols
Customizing the Default Configuration
What is a Default Configuration?
Making Changes to AccuSync™ Configurations
Editing Synchronization Patterns
Editing Mapping Definitions
Editing Field Mappings
Editing Mapping Groups
Advanced AccuSync™ Configuration Settings
Creating a New Configuration
Before You Begin
Overview of Creating a New Configuration
Creating the AccuWork™ and ITS Connections
Creating Mapping Definitions
Creating Field Mappings
Creating Synchronization Patterns
BMC Remedy Configuration Reference
Mapping Definitions Summary
Synchronization Patterns Summary
HP QC Configuration Reference
Mapping Definitions Summary
Synchronization Patterns Summary
JIRA Configuration Reference
Mapping Definitions Summary
Synchronization Patterns Summary
Rally Configuration Reference
Mapping Definitions Summary
Synchronization Patterns Summary
IBM Rational ClearQuest Configuration Reference
Mapping Definitions Summary
Synchronization Patterns Summary
AccuSync™ Services
Working with the AccuSync™ Server
Working with the Tomcat Server for AccuSync™
AccuSync™ Management Console Reference
AccuSync Management Console Page
Configuration Page
Mapping Definition Page
Status Page
Admin Details for Configuration Page
New Configuration Dialog Box
Copy Configuration Dialog Box
New AccuRev Connection Dialog Box
Edit AccuRev Connection Dialog Box
New ITS Connection Dialog Box
Edit ITS Connection Dialog Box
New Field Mapping Dialog Box
Edit Field Mapping Dialog Box
New Group Dialog Box
New Mapping Value Dialog Box
New Mapping Definition Dialog Box
Copy Mapping Definition Dialog Box
Edit Mapping Definition Dialog Box
AccuWork Filter Dialog Box
ITS Filter Dialog Box
Filter Record Dialog Box
Specify Issue Key Fields Dialog Box
Specify Issue Link Fields Dialog Box
New Sync Pattern Dialog Box
Edit Sync Pattern Dialog Box
Change Watermark Dialog Box