Step 5: Create the AccuSync User

AccuRev recommends that you create a distinct AccuSync user in AccuRev and in your ITS, and that you use this user -- and only this user -- when specifying the connection settings in your AccuSync Configurations. The AccuSync user name you specify is the user AccuWork associates with changes made by AccuSync during synchronization. When a record is updated with changes resulting from synchronization (as when an objectID or issueLink value is created, for example), the AccuSync user name appears in the User column in the Issue History tab for that change, as shown here:

Requirements for the AccuSync User

In AccuRev, you create users on the Security tab, as shown here:

When creating the AccuSync user, note the following requirements. The AccuSync user:

•	Must have any permissions needed to access the AccuRev depots and ITS projects and applications whose issues you want to synchronize

•	Must have any permissions needed to create, edit, and assign issues on both AccuRev and your ITS

•	Cannot be the same as the AccuBridge user. (This requirement applies only if you are upgrading from AccuBridge to AccuSync.)

•	Should not be used to perform any tasks other than synchronization on either AccuRev or your ITS

Tip: Consider creating different AccuSync user names in AccuRev and your ITS. For example, you might want to create the AccuSync user in AccuRev as accusync_ITS and the AccuSync user in your ITS as accusync_AccuWork. Having different AccuSync user names defined in each system can make it easier to understand which system originated a change when reviewing an issue record’s history.

Refer to your AccuRev and ITS user documentation for more information on creating users.