Step 6: Start the AccuSync Management™ Console

This section describes how to start and stop the AccuSync Management Console. You use the AccuSync Management Console to edit, run, manage, and maintain AccuSync configurations.

Before You Begin

The AccuSync server and the Apache Tomcat server for AccuSync must both be running before you can start the AccuSync Management Console. These servers are typically started as part of the AccuSync installation process. See Appendix F: AccuSync™ Services if you need to start either one of these servers.

Starting the AccuSync Management Console

Note: These procedures assume that you accepted the Shortcut Folder default values during installation.

To start the AccuSync Management Console:

•	In Windows:

Click Start > All Programs > AccuSync > AccuSync Management Console Link.

•

In Linux:

Enter the URL for the AccuSync Management Console in your web browser’s address field and press Enter.

Example: http://localhost:8085/accusync/

The AccuSync Management Console main page appears in the web browser.

Tip: Default configurations are installed for every ITS that AccuSync supports. You might see a different set of default configurations than those shown here.

Troubleshooting AccuSync Management Console Problems

Following are some problems you might encounter when starting the AccuSync Management Console and the steps to take to avoid and correct them.

AccuSync services are unavailable

If the AccuSync server is not running when you start the AccuSync Management Console, AccuSync displays an error message like the following:

If you see this error, verify that the AccuSync server is running. If necessary, restart the AccuSync server and try starting the AccuSync Management Console again. See Appendix F: AccuSync™ Services for more information.

The AccuRev client has not been detected

If the AccuRev client has not been installed or if AccuSync cannot find the accurev.exe file in the path you provided in the connection configuration, AccuSync displays an error message like the following:

If you see this error, verify that the AccuRev client is installed. Check the AccuRev connection settings dialog box to ensure that the path provided for accurev.exe is accurate.

Connection failed

AccuRev 6.1 introduced support for the Secure Sockets Layer (SSL) protocol to provide encrypted communication between AccuRev clients and the AccuRev server. If you are using AccuRev 6.1 or higher and SSL has been enabled on the AccuRev server, you will be unable to connect to the AccuRev server until you accept the SSL certificate. See “Post-Installation Procedures” in the AccuSync Installation and Release Notes for more information.

Stopping the AccuSync™ Management Console

To stop the AccuSync Management Console, close the web browser in which it is running.

Note: AccuSync Configurations continue to run as scheduled even if you stop the AccuSync Management Console.