Synchronization Patterns Summary

The following table summarizes the synchronization patterns included in the default configuration for BMC Remedy.

If you create a new AccuSync Configuration (as opposed to using the default configuration for BMC Remedy), you need to create one synchronization pattern for each type of issue you want AccuSync to synchronize (incident, defect, enhancement, and so on). Separate synchronization patterns must be created to manage change package information for each type.

Note that you can name these synchronization patterns as you choose.

This Synchronization Pattern	Uses This Mapping Definition	Type	Frequency
SyncIncidents	Incidents	two-way	1 minute