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Service Trace Options

From the Client Managers page, select Service Trace Options to set or clear tracing and debugging options in the service.

The changes made will persist only until the service is stopped. Changes made in this dialog are not saved to the configuration file. It is recommended to keep these options disabled unless directed to do so by Customer Support, because running the service with debugging and tracing enabled will generate large log files.

This dialog should be utilized as a diagnostics tool for collecting information when a problem is encountered.

  • Console traffic: controls the tracing of the RPC traffic between the various Administrative Console sessions and the Client Manager service.

  • Client traffic: controls the tracing of the RPC traffic between the launched clients and the Client Manager service. A lot of this traffic will also appear in the Console traffic so you almost never would want to enable both of the trace options at these same time.

  • Debug: enables some additional logging information, which includes the RPC type to make a trace file easier to read.

Tip

All three options should remain disabled during normal operation.