Issue Manager allows you to change the appearance and behavior of the New Issue page and the Issue Details page for an existing issue. For example, you might want to make a field label more relevant for your organization, for example Build rather than Release.
Changes you make to the labels on the Issue Details page are propagated to most other pages and dialog boxes that are invoked through the Customization of Issue Manager.
| Name | Edit field label? | Customize field properties? |
|---|---|---|
| Issue Type | Customizing Fields and Tab Labels | Yes. |
| Product | Customizing Fields and Tab Labels | Yes. See Editing Products. |
| Release | Customizing Fields and Tab Labels | Yes. See Editing Versions. |
| Platform | Customizing Fields and Tab Labels | Yes. See Editing Platforms. |
| Component | Customizing Fields and Tab Labels | Yes. See Editing Components. |
| Severity | Customizing Fields and Tab Labels | Yes. |
| Synopsis | Customizing Fields and Tab Labels | No. Users fill in the synopsis. |
| Issue Number | Customizing Fields and Tab Labels | No. The issue number cannot be customized. |
| Assigned To | Customizing Fields and Tab Labels | Yes. See Routing Rules. |
| State | Customizing Fields and Tab Labels | Yes. See Customizing Workflow States. |
| Reason Code | Customizing Fields and Tab Labels | Yes. See Reason Code. |
| Action Release | Action Properties | Yes. |
| Name | Edit tab label? | Customize field on tabs? |
|---|---|---|
| Description | Customizing Fields and Tab Labels | No. Users fill in the Description tab. |
| History | Customizing Fields and Tab Labels | No. Issue Manager fills in the History tab, but you can customize the Action column. See Current State Information. |
| Customers | Customizing Fields and Tab Labels | No. Users can take the predefined Add Customer action. |
| Custom Tab | Creating Custom Tabs | Yes. See Editing Custom Fields. |