You must have the
Workflow customization security privilege to perform these tasks.
-
Click
.
The
Workflows page is displayed.
-
Select the
Issue Type that represents the workflow you want to customize.
-
Proceed with tasks as outlined below:
- Add a state to this workflow
-
Click the
Add State button. Proceed to step 4.
- Edit a state in this workflow
-
Select the state you want to edit from the
State list. Click the
Edit State button. Proceed to step 4.
- Add actions for a state in this workflow
-
See
Customizing Actions, Reason Codes, and Action Dialogs. Begin the procedure at step 3.
- Delete a state in this workflow
-
Select the state you want to delete from the
State list. Click the
Delete button. Select
Yes on the confirmation dialog.
Issue Manager will only delete states that have never been referenced by an issue.
- Modify another workflow
- Return to step 2.
-
Specify or modify the properties of the state, using the information described in
State properties to guide you.