Understanding License Keys

ArcSight Platform products ship with an evaluation license, which you can change to a valid license during or after installation. Many ArcSight Platform features are common across your deployed products, but some features might be restricted to a specific license or limited in scope depending on your license.

• Understanding the Types of Licenses

• How Your License Affects Available Features

• How Your License Affects Data Storage Policies

• How Data Ingestion Affects Your License

 

Considerations for Product Licensing

• If you use an evaluation license, ensure that you apply your product license before the license expires to avoid disruption to event flow and functionality.

• Your Intelligence license is based on the number of users that you want Intelligence to run analytics on. The license policy is violated when the number of users exceeds the maximum limit. Renew your license before its validity expires or if the license policy has been violated.

• For a Transformation Hub license, you can use a legacy ArcMC ADP license key or a more recent Transformation Hub license.

• If you install multiple term or permanent licenses for a product or function, the expiration date matches the date for the license that expires first.

• When used with an ArcSight product that requires the ArcSight Database, the storage capacity for the ArcSight Database is license limited to 976 PB. If your ArcSight Database storage utilization exceeds 976 PB, contact technical support for assistance.

• Starting 30 days before a license expires, ArcSight Platform displays a warning about the coming expiration date. However, if your deployment includes an MSSP license, the system does not display this warning.
• Several product licenses include the use of common features, such as Search or Reporting. In general, when you have deployed multiple products, you only need one valid license for the feature to function.
• Your product license might affect the maximum value that you can set for the data retention policy. For example, with a Recon license you can configure stored data to never expire.
• If the calculated MMEPS value exceeds your licensed events per second (EPS) capacity, ArcSight Platform displays a warning until the data ingestion rate normalizes. For example, the warning might display when data ingestion into the ArcSight Database is higher than your licensed EPS.
• When a license expires or is missing, ArcSight Platform redirects users to an invalid license page and disables the functionality associated with the license. To resolve this issue, you can install a valid license or troubleshoot licensing issues.
• You can check the status of an installed license.