Emailing Item Properties

You can send a text representation of selected items (except files) as an email message, along with additional text. The information sent for each item includes the fields displayed in the upper pane. For items such as change requests, the item's properties, which are the same as its contents, are sent in the email. For files, only the properties can be sent. However, a shortcut to the item can be included.

Items are considered to have been sent by the application, not by you. Therefore, you may want to copy yourself on the email. Otherwise, you will not receive the message.

Note: If you set up a filter and email an item, only the fields displayed by the filter are sent to the recipient.
  1. Select a folder from the folder tree or in the upper pane on the Folder tab.
  2. Click a component tab.
  3. Select an item in the upper pane.
  4. Do one of the following:
    • Click the Send button on the toolbar. (If you have selected a file component, this button does not appear.)
    • Right-click the selected item and choose Send To.
    The Send To dialog box opens.
  5. Click To or CC to open a dialog box for selecting the primary or secondary email recipients.

    Select the email recipients by moving the team member names from the Available Users to Selected Users list and click OK.

  6. Type a Subject.
  7. Optionally, check Send A Copy To Myself if you want to receive a copy of the email.
  8. Optionally, check Attach Item Shortcut to include a shortcut to this specific item in the email.
  9. Type any additional information in the Add Text To The Mail Message text box.
  10. Click Send Now to send the message.

Note: Unlike automatic email notification, this message will not display the word “notification” in the subject line. Do not confuse email messages sent by individuals with email notification messages automatically sent by the StarTeam Server. If your administrator has enabled email notification, you will automatically receive email messages notifying you about items for which you are responsible and topics for which you are listed as a recipient.