In the menu, click
Issues > Issue Tracking Integrations.
The
Issue Tracking page displays, listing all issue tracking profiles that have been created for the system.
Click
New Profile to open the
New Issue Tracking Profile dialog box.
Type a
Name for the new profile.
This is the name that is displayed in lists where the profiles are available for selection.
Type a
Description for the new profile.
Select
Atlassian JIRA from the
Type list.
Type a valid
Username and
Password. The username needs to be a valid
JIRA user profile name.
These credentials will be used to access your
JIRA issue tracking system.
Important: Use the credentials of a
JIRA account with sufficient permissions, as missing permissions in
JIRA can cause inconsistencies when the plug-in attempts to add or update issues through this account. The
JIRA account requires the following permissions for each project that is used in
Silk Central:
Browse Projects
Create Issues
Assignable User
Modify Reporter
Additionally, the
JIRA account needs to be able to access (log in to) your
JIRA application.
In the
URL field, type the host name of your
JIRA server and the port that is used to connect to the server.
Click
Load Project to load all projects from the server and populate the
Project list box, then select a project from the
Project list box.
Optional: Select
true from the
Show all fields list to display all available
JIRA fields in the issue dialog, otherwise only the required fields are displayed. If true is selected, the
JIRA user defined for the issue tracking profile has to have
JIRA administration permissions.
Click
OK.
Silk Central attempts a trial connection to the external system using the information you have provided.
Note: If an error occurs, please review the information that you have supplied, or consult your administrator.
If the trial connection is successful, a confirmation dialog box displays, asking you if you want to map internal issue states
to the states of the newly defined profile.
Click
Yes to proceed with the related
Mapping Issue States procedure.