Issue: After logging in to the web console, clicking on ADMINISTRATION tab opens a blank page if Internet Security Level is set to High, and if the file download pop-up is blocked by the browser.
Workaround: Set the security level to Medium-high and then change to Custom level as follows:
To change the settings:
Navigate to Tools > Internet Options > Security and set the security level to Medium-high.
Make sure that the Tools > Compatibility View option is not selected.
Navigate to Tools > Internet Options > Security tab > Custom Level, then scroll down to the Downloads section and select Enable under the Automatic prompting for file downloads option.
Issue: The Alert Dashboard and the charts in the alert view do not refresh or display new alerts. This issue could happen because of a corrupt alert index.
Workaround: Use the table in the alert view to see the newly generated alerts.
Issue: Change Guardian alert views do not display alerts that have IPv6 addresses in IP address fields. (Defect 170317)
Workaround: To view alerts with IPV6 addresses, perform the steps mentioned in NetIQ Knowledge base Article 7016555.
Filter
Issue: In the Change Guardian dashboard, expanding grouped events fails with the following error message: Data Loading Error. The error occurs when the event name contains filter
. (Defect 172355)
Workaround: Search events by name if it contains filter
.