Upgrading SmartConnectors

You can centrally manage and configure SmartConnectors and update them remotely. Use the Upgrade command on the ArcSight Console to upgrade to newer versions of SmartConnector software for managed devices. Use the Rollback command to revert to a previous version on an upgraded connector.

The Upgrade command lets you launch, manage, and review the status of upgrades for all SmartConnectors. A fail-over mechanism launches SmartConnectors with previous versions if upgrades fail. All communication and upgrade processes between components (Console, Manager, connectors) take place over secure connections.

The ArcSight Console reflects current version information for all of your SmartConnectors.

Note: SmartConnector remote upgrade is supported for connectors installed on Linux and Windows platforms only.

Topics include:

Overview of the Upgrade Process

SmartConnector Upgrade Procedure

Rolling back to a Previous Version

Troubleshooting

Getting Status and Versions on Installed SmartConnectors