Reflection for Secure IT Gateway - Administrator’s Guide > Initial Configuration > How To... > Configure Email Support in Gateway Administrator

Configure Email Support in Gateway Administrator

Reflection Gateway supports a number of optional email notification services. These include:

  • Account creation email for new users

  • Job success and failure notifications

  • Password reset email

  • Transfer site access notifications

  • Notifications sent to Transfer Site managers and/or Transfer Site members when files are uploaded or downloaded

To support these services, you need to configure access to an email server and configure the server address that will be used in URL links included in email messages.

To configure the email server connection

  1. Log on to Gateway Administrator using the default admin account (or any account that has the System setup role enabled).

  2. Go to System > Email Server.

    • Set Email service to Enabled. This step is required to make the remaining items editable.

    • For SMTP server, enter your email server name or IP address.

    • Configure additional options appropriate for your mail server. For details, see Email Server Tab.

    • If Check server identity is selected (recommended), click Retrieve Certificate.

  3. Click Test Connection. (This tests the current on-screen settings. These settings are not saved until you click Save.)

  4. Click Save.

The connection test on the Email Server page confirms that the server can be reached, but does not confirm that outgoing messages will be successful. You can use the next procedure to test an outgoing email. This helps ensure that the email server settings you entered meet your email server's requirements.

To test an outgoing message using your email server settings

  1. Click the Email Templates tab. The Account Creation template is displayed by default.

  2. Below the template text, click Preview to expand this portion of the page.

  3. Enter your email address in the To box.

  4. Click Send Test Email. You should receive a sample Account Creation email.

Configuring the URL for Transfer Site Email Messages

Some emails sent from Gateway Administrator include a URL that Reflection Gateway users can use to set a password or connect to the Reflection Transfer Client. By default, these links use "localhost" as the server address. If you are creating and configuring Transfer Sites that use these emails, you need to configure Gateway Administrator to create links that connect correctly to the actual Transfer Server address. To do this, you edit the Gateway Administrator Properties File, as described in the next procedure.

To configure the base server URL used in Transfer Site email message links

  1. As an administrator of the system running Gateway Administrator, open the Gateway Administrator container.properties in a text editor. The default location of this file is:

    C:\Program Files\Micro Focus\ReflectionGateway\GatewayAdministrator\conf\container.properties

  2. Locate the following lines:

    # Public facing base URL of Transfer Server (for example https://attachmate.com:9492)
transfer.server.url=https://localhost:9492

  3. Replace localhost with the host address of your Reflection Transfer Server. For example:

    transfer.server.url=https://myhost.rgateway.com:9492

  4. Save the edited properties file.

  5. Restart the Micro Focus Reflection Gateway Administrator service. A restart is required after any changes to the properties file.

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