Log on to the Gateway Administrator

Gateway Administrator is a web-based tool for provisioning users and configuring Jobs and Transfer Sites. Your initial log on resets the default administrative password.

Before you begin

Install the Gateway Administrator.

To connect to the Gateway Administrator and log on

  1. You can connect using either of the following methods:

    On the server running Gateway Administrator, use the Windows Start menu.

    -or-

    From a web browser on any system with access to the Gateway Administrator server, enter the following URL replacing <gateway_administrator_host> with the name or IP address of the host running Gateway Administrator.

    https://<gateway_administrator_host>:9490

    NOTE:You will see a warning message before you see the login page. This warning shows up because the Gateway Administrator installs with a self-signed security certificate that is unknown to your browser. For initial testing purposes, you can ignore this warning and proceed with the connection (Internet Explorer or Chrome) or add an exception (Firefox). For more information, see Server Certificate Management.

  2. For your initial log on, enter the following credentials:

    Username: admin

    Password: secret

  3. Immediately after your first log on, you will be prompted to change the password for the admin account.

Use the next procedure to specify an actual email address for the default admin user. Use this procedure if you plan on doing initial testing of email notifications using this default user.

To update the email address of the default admin account

  1. From Gateway Administrator, click the Users tab.

  2. Select the default "admin" user and click Edit.

  3. Edit Email address and click Save.

NOTE:It is not possible to reset a lost administrator account password. After you begin to provision actual users, you should add appropriate users to the Administrators group to replace the default admin account. This helps ensure that the correct users will have full access to Gateway Administrator configuration options, and that backup administrators are available to provide access if needed. For details about how to add Windows domain users to the Administrators group, see Add LDAP Users to the Administrators Group.