PTR System Tray

Getting there from the Windows Start menu

From the Windows Start menu, under Micro Focus InfoConnect > Utilities, select PTR System Tray (or PTR Server System Tray if you have installed the PTR Server.)

Getting there from a terminal session

Open an ALC or UTS terminal session.
Do one of the following, depending on your user interface mode:

User Interface Mode

Steps

Ribbon

From the Tools ribbon, click PTR Status.

Classic MDI

From the Tools menu, select PTR Status.

User Interface Mode	Steps
Ribbon	From the Tools ribbon, click PTR Status.
Classic MDI	From the Tools menu, select PTR Status.

The InfoConnect PTR System Tray displays information from the PTR application about the paths and routes configured in PTR. In addition to status information, it provides the following:

Specific information about the route configuration. For instance, you can view both the name and the location of the host filter being used.
The ability to view the status of many routes at one time.
The current lock state, the job count, or the time the job was submitted.

The PTR System Tray header consists of the following columns:

You can use the headers to sort the order in which the System Tray displays the routes. By default, the System Tray displays all of the headers, but you can customize the System Tray to display only the headers you want.

Status	Displays the route status, which accounts for both the current InfoConnect host path and the InfoConnect printer queue path. Possible values include:
	Active	Both the host and printer connections are working properly.
	Disabled	The route is disabled in the PTR configuration.
	Enabled	The route is enabled in the PTR configuration.
	Failed	The host connection failed to initialize or encountered a fatal error while being executed. The value in the Host Status field provides more information about the status of the host connection.
	Warning	This status can indicate a lost host connection or a particular event, such as a busy or offline printer. Values in the Host Status field provide more information about the status of the host connection and values in the Queue Status field provide more information about the status of the printer connection.
Route Name	The name of the InfoConnect route specified in the Route Configuration dialog box.
Host Filter	The filename and directory path of the host filter specified in the Route Configuration dialog box.
Host Path	The name of the InfoConnect path that enables PTR to communicate with the host.
Host Status	The Host status is available only when using the PEPGate TCP transport. Possible values include:
	Broken	The host path lost the active host connection.
	Closed	The host connection is inactive.
	Connected	The host path is connected to a destination. This usually indicates an active connection with the host.
	Duplicate TID	Specific to PEPGate. Two workstations are using the same station ID (SID) to configure a host path. Specific
	Established	The host path is established, but the host connection is not yet active.
	No Config	Specific to PEPGate. The PEPGate configuration file is invalid, non-existent, or empty.
	No TID > Configured	Specific to PEPGate. The station ID (SID) in the host path is not found in the PEPGate configuration file.
	Polling	The host path has an active host connection.
	Security Denied	Specific to PEPGate. The IP address for the workstation is not listed in the PEPGate configuration file.
	Transmitting	The host path is sending data.
Print Queue	The name of the InfoConnect path that enables PTR to communicate with the printer.
Queue Status	The status of the InfoConnect printer queue path. For routes that support more than one printer queue path, PTR displays an overall status of all the queues. Your host filter and printer combination may return only some of the following statuses:
	Available	Printer queue path is available.
	BlockCheck	Data received by the device did not validate correctly.
	Busy	The printer is busy.
	Error	The printer queue path has received an error. The host filter may or may not attempt to recover.
	Not Available	The printer is inactive.
	Offline	The printer is offline.
	Online	The printer is active and ready to accept jobs. NOTE:The Online value alone does not indicate that the route is available. Another route may have the queue locked. Check the value in the Lock State field.
	OutOfPaper	The printer is out of paper.
	PaperJam	The printer has a paper jam.
	PrinterLocked	The printer queue is locked by another host filter.
	Printing	The printer queue path is processing a print job.
Lock State	The current lock state of the InfoConnect printer queue path. Each printer queue path may be locked by only one route at any instance.
	Locked	The printer queue path is locked by the route.
	Unlocked	The printer queue path is available for printing.
	Waiting	The route is waiting for the printer queue path to become available.
Jobs	The number of jobs in the printer queue.
Submitted	The timestamp (Submit Time) of the current Start of the Document (SOD) message being processed by the printer queue.

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