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When you activate a Hub, Gateway Administrator and the Hub exchange certificates. These certificates are used for server authentication in subsequent connections. If you reconfigure your systems (for example connecting to a Hub from a different instance of Gateway Administrator, or changing from the default self-signed Gateway Administrator certificate to a CA-signed certificate), server authentication must be reconfigured.
The following symptoms may indicate that the Hub and Gateway Administrator authentication is failing.
A Job fails with an entry in the Gateway Administrator log that includes: “SSLException invoking https://<hub_server>:9188.”
In the Gateway Administrator user interface, you see a message saying, “Failed to activate the hub.” when you click in the / page and you have confirmed that the server name and port are correct.
To resolve this problem, you can reset the Hub.
To reset the certificate used by the Hub to authenticate the Gateway Administrator server
As an administrator of the computer running the Reflection Hub service, navigate to Hub\bin in the Reflection Gateway installation folder. The default location is:
C:\Program Files\Micro Focus\ReflectionGateway\Hub\bin
Run the resetserver.bat file.
You will see a prompt asking if you want to reset the Hub to its initial state.
Press Y.
The script stops the service, removes the saved Gateway Administrator server certificate, then restarts the service.
Log on to Gateway Administrator using an account that has the role enabled.
Go to > , select the Hub you reset, and click . On the page, click .