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Current Maintenance = Technical Support + Software Updates + Defect Support All product versions for which Current Maintenance has ended are under Sustaining Maintenance. Sustaining Maintenance = Online Support resources (no Technical Support) + Software Updates (no Defect Support)
Additional programs available:
Extended Support = Technical Support + Software Updates + Defect Support for Sev 1 available for 2 years after end of Current Maintenance for an additional fee Limited Extended Support = Technical Support + Software Updates (no Defect Support) available after the end of Extended Support for an additional fee
(See details in the Lifecycle Policy)
Status column explained:
Sustaining Maintenance = Online Support resources (no Technical Support) + Software Updates (no Defect Support or license keys) Out of Support = Product and support no longer available
(See details in the Lifecycle Policy)
Click on the arrow to the left of the product to view release dates, status and additional product information.
Product Name
Status
Current Maintenance End Date
Successor or Latest Major
ZENworks Full Disk Encryption 11
Sustaining
31 Jul 2018
ZENworks Full Disk Encryption 2017
Field Test Patches for the last two system updates for the prior Support Pack for up to 12 months, after which time field test patches will only be provided for the most recent Support Pack. Field Patch Roll-ups and System Updates will only be provided for the currently supported Support Pack. ZENworks Configuration Management supports management of SUSE and RedHat Linux on Intel x86 and x86_64 platforms only. Customers looking for a Linux Management solution that supports mainframe versions of Linux should investigate SUSE Manager.
ZENworks Full Disk Encryption 2017
Sustaining
30 Apr 2021
ZENworks Full Disk Encryption 2020
Field Test Patches for the last two system updates for up to 12 months, after which time field test patches will only be provided for the most recent Support Pack. ZENworks Configuration Management supports management of SUSE and RedHat Linux on Intel x86 and x86_64 platforms only. Customers looking for a Linux Management solution that supports mainframe versions of Linux should investigate SUSE Manager.
ZENworks Full Disk Encryption 2020
Sustaining
31 Jan 2024
ZENworks Full Disk Encryption 23.x
When a release exits Current Maintenance and enters Sustaining Maintenance, Extended Support is available for 2 years for a fee for customers who need to contact technical support and would like to receive patches for critical issues. After the first 2 years of Sustaining Maintenance, Limited Extended Support is available for a fee for customers who would like continued access to technical support.
ZENworks Full Disk Encryption 23.x
Current
30 Nov 2026
ZENworks Full Disk Encryption 24.x
ZENworks Full Disk Encryption will release multiple product updates a year as follows:
Innovation releases. Innovation releases will be in Current Maintenance for 1 year, with full engineering support and technical support.
These releases can be YY.1, YY.2 or YY.3 versions.
Long-term Support release. Long-term Support releases will be in Current Maintenance for 3 years, with full engineering support and technical support
This release will be the YY.4 version.
We encourage customers to move to the Quarter 4 Long-term Support release when it becomes available, as it will be supported for a longer period of time.
When a release exits Current Maintenance and enters Sustaining Maintenance, Extended Support is available for 2 years for a fee for customers who need to contact technical support and would like to receive patches for critical issues. After the first 2 years of Sustaining Maintenance, Limited Extended Support is available for a fee for customers who would like continued access to technical support.
ZENworks Full Disk Encryption 24.x
Current
30 Nov 2027
ZENworks Full Disk Encryption 24.x
ZENworks Full Disk Encryption will release multiple product updates a year as follows:
Innovation releases. Innovation releases will be in Current Maintenance for 1 year, with full engineering support and technical support.
These releases can be YY.1, YY.2 or YY.3 versions.
Long-term Support release. Long-term Support releases will be in Current Maintenance for 3 years, with full engineering support and technical support
This release will be the YY.4 version.
We encourage customers to move to the Quarter 4 Long-term Support release when it becomes available, as it will be supported for a longer period of time.
When a release exits Current Maintenance and enters Sustaining Maintenance, Extended Support is available for 2 years for a fee for customers who need to contact technical support and would like to receive patches for critical issues. After the first 2 years of Sustaining Maintenance, Limited Extended Support is available for a fee for customers who would like continued access to technical support.