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Support via OpenText Software Support, with a ticket filed against the associated product.
OpenText offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by OpenText of the OpenText community.
OpenText Community Content is provided by OpenText for the benefit of customers, support for it is not available via OpenText Software Support but through specific community content forums.
Community Contributed Content is provided by OpenText customers and supported by them.
Software Asset Management is critical to the enterprise to ensure that the usage of software licenses is balanced, cost effective and risk free. You don’t want to be buying too much software and not using it, and you don’t want to not buy enough and end up in a non-compliance state. Accurately tracking the software you use against the software entitlements you’ve purchased is fundamental to running a stable IT infrastructure. The fast pace of software updates coming your enterprise makes this difficult to keep up, ensuring you retain that balance.
Today’s software librarian needs to keep up to date on the software coming into their IT Infrastructure. The tools needed to track the software on servers and desktops are often cumbersome and manually intensive. With Smart Software Analytics, we provided you the tools needed to react quickly to new software coming to your IT infrastructure. Machine Learning is used to translate raw data into software signatures that can be directly used to increase the recognition of software installed in your enterprise. Automation simplifies most of the manual tasks you previously had to do, and the tools that do require your involvement have been updated to a modern interface that is much easier to use.
Smart Software Analytics provides the automation, intelligence and toolset that simplify the life of your software librarians.
Suggested for you are based on app category, product compatibility, popularity, rating and newness. Some apps may not show based on entitlements. Learn more about entitlements.
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