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Welcome to Service Management Automation 2017.11 release!
There are multiple contents are provided in this release to meet your business needs.
1. Unloads for Service Management Automation Service Manager (SMA-SM) Mixed Mode – Please apply the unload files if you want to deploy the latest Service Portal and Smart Analytics capabilities in a container-based environment interacting with the on premise Service Manager. Depending on the version of Service Manager you have installed, please select one of the unload files and apply it to your Service Manager before installing and configuring Mixed Mode.
2. Integration
3. AWS deployment
Please get the Packer and Terraform scripts to start your AWS deployment!
4. Diagnostic tool
The diagnostic tool can help you to check SMA suite system information as well as suite service status including hardware information, network, service status and Kubernetes service status. You can run it before SMA suite installation to make sure all the prerequisites are met.
5. Service Portal Android APK for new features.
Suggested for you are based on app category, product compatibility, popularity, rating and newness. Some apps may not show based on entitlements. Learn more about entitlements.
Related content and resources
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