OpenText OpenText Supported
Support via OpenText Software Support, with a ticket filed against the associated product.
OpenText offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by OpenText of the OpenText community.
OpenText Community Content is provided by OpenText for the benefit of customers, support for it is not available via OpenText Software Support but through specific community content forums.
Community Contributed Content is provided by OpenText customers and supported by them.
The Synthetic Transaction reports which are supported as part of containerized Operations Bridge (OPSB) Suite (COSO Reporting capability), provides you details of the availability, performance and statistics of the various applications, transactions and locations monitored by BPM. There are two reports, the summary report provides the overview, whereas the detail report provides the data corresponding to an application selected by the user.
For more information on Synthetic Transaction reports, see documentation.
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