Service Manager Certified Professional Exam

201951

Intermediate Certifications

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This certification validates that you can deploy and integrate Micro Focus Service Manager based solutions into customer environments to support key IT processes of service management.

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Service Manager

Description

To pass this exam, you should be able to:

Support key IT processes of service request, incident, problem, configuration, release and service level management
Cover key aspects of ITIL v3 Service Lifecycle Management such as catalog and knowledge management

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Details

Course

Service Manager Certified Professional Exam 1.0

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Details

Related products

Service Manager

1.0

Course outline

Audience:
Service Manager users and administrators
Delivery Type:
Certification Exam
Duration:
1 hour, 18 minutes

Languages

English

Resources

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release-rel-2024-10-1-6270 | Sun Oct 6 21:16:47 PDT 2024