Empower all users to get the services they need—across IT, HR, cloud, finance, and facilities—from a single portal and an aggregated service catalog. With AI-powered self-service search, ticket creation, and smart virtual agents that understand human intentions, users and service agents can open tickets, get instant answers, and resolve issues. Everyone works smarter, faster.
To learn how to meet the evolving needs of your digital workforce, read the Gartner® Report: 2022 Strategic Roadmap for IT Service Management.
Shift away from custom coding that slows you down and burdens you with heavy technical debt at upgrade time. A range of ITIL-certified, out-of-the-box (OOTB) processes—including problem, change, service, release, and knowledge management—saves you hours of time. Configure and extend them to meet your needs without writing any code.
Leave lengthy installations, ongoing maintenance, and complex upgrades behind. Add new apps and different user roles to meet evolving needs. With SMAX SaaS, all functionality is yours from the start—including built-in AI, virtual agents, and CMDB. No expensive add-ons or unexpected renewal rates to surprise you. As for upgrades, with versionless SaaS you’re always on the latest release.
SMAX SaaS offers multiple license options with affordable, transparent subscription pricing.
