Sponsored by OpenText, Capgemini and Sogeti, the report analyzes responses from 1,750 executives and professionals – from the C suite to QA testing managers and quality engineers—across 40 countries and 8 industry sectors.

Takeaways include:

• Boost business performance by embracing change and foster a culture of continuous improvement.
• Higher productivity driven by AI will rapidly increase the velocity of development and organizations need to continue the investment.
• Accelerate the inclusion of cloud and infrastructure testing as part of the software development lifecycle, to improve resiliency, security, redundancy, and data recovery.
• Give equal priority to the non-functional aspects (performance, security, scalability, usability) as they equally influence the end user experience.
• Have a set of key KPIs or metrics that can be easily understood across the organization.