Micro Focus Support provides access to the knowledge base, documentation, Community and more. Use these self-service resources first to rapidly find a solution for many issues.
If you cannot resolve your issue using self-help resources and have a current maintenance and support plan for your product, you can open a case with Support. For low and medium severity issues, report an incident in the Support portal. For high severity issues, call us at the telephone numbers listed below.
Support will be able to assist you most effectively if you provide the following information:
We have new support contact numbers listed below. On December 31, 2024, all old numbers will no longer work.
AMC products are now part of the Rocket Software portfolio.
To contact AMC Global Technical Support, please dial 1-800-843-8057.
|
Country |
New Number |
Toll Free |
Old Number |
|
USA
|
+1 512 741-1200
|
Toll Free 1-800-509-1800 |
+1 801 861-2800 |
|
Argentina
|
+54 11 3988-9165 |
|
+54 11 5985-0245 |
|
Brazil |
+55 11 2123-2399 |
|
+55 11 4858-2889 |
|
Canada |
+1 905 762-6610 |
Toll Free 1-800-509-1800 |
+1 438 238-0200 |
|
Columbia |
+57 601 915-8115 |
|
+57 601 915-8115 |
|
Costa Rica |
+506 4117-4599 |
|
+506 4002-3600 |
|
Mexico |
+52 556-599-7099 |
|
+52 334-160-0770 |
|
Country |
New Number |
Toll Free |
Old Number(s) |
|
Australia |
+61 2 9026-4033 |
Toll Free 1-800-444-050 |
+61 2 6145-2500 |
|
China |
+86 21 6171-3188 |
|
+86 10 5606-1020 +86 21 8038-3111 |
|
Japan |
+81 34 588-6566 |
Toll Free 0-120-923-333 |
+81-34 563-4277 |
|
Hong Kong |
+852 2233-2122 |
|
+852 3018-3700 |
|
India |
+91 40 4436-1595 |
|
+91 80 4568-0300 |
|
Indonesia |
+62 21 5099-5215 |
|
+62 27 789-3904 |
|
New Zealand |
+64 9 871-5127 |
|
+64 9 801-2292 |
|
Philippines |
+63 2 8860-8150 |
|
+63 2 8271-1964 |
|
Singapore |
+65 6705-5945 |
|
+65 3163-9090 |
|
South Korea |
+82 2 2185-1070 |
|
+82 2 6410-8133 |
|
Taiwan |
+886 2 7737-4434 |
|
+886 2 5592-4933 |
|
Country |
New Number |
Toll Free |
Old Number |
|
Austria |
+43 463 506-4515 |
|
+43 1 395-0688 |
|
Belgium |
+32 7 848-0409 |
|
+32 2 808-6500 |
|
Czech Republic |
+420 27 700-2833 |
|
+420 22 888-5500 |
|
Denmark |
+45 7877-4374 |
|
+45- 3515-0500 |
|
Finland |
+358 3 4109-0795 |
|
+358 8 4154-1615 |
|
France |
+33 1 4796-5533 |
|
+33 1 5570-9499 |
|
Germany |
+49 89 4629-1515 |
|
+49 21 1563-2600 |
|
Ireland |
+353 1630-7676 |
|
+353 1525-5255 |
|
Israel |
+972 3376-0463 |
|
+972 3372-6499 |
|
Italy |
+39 02 2498-5285 |
|
+39 02 3663-4999 |
|
Luxembourg |
+352 2033-1197 |
|
+352 2786-3330 |
|
Netherlands |
+31 23 750-4488 |
|
+31 10 286-4500 |
|
Norway |
+800 62-576 |
|
+47 2396-3070 |
|
Poland |
+48 61 228-0166 |
|
+ 48 22 292-2558 (Novell products only) |
|
Portugal |
+351 30 060-9024 |
|
+351 30 880-1366 |
|
Russian Federation |
|
|
+7 499 403-4889 |
|
South Africa |
+27 11 052-9844 |
|
+27 11 322-8399 |
|
Spain |
+34 91 141-9088 |
|
+34 91 215-2300 |
|
Sweden |
+46 8 686-8558 |
|
+46 8 4468-3900 |
|
Switzerland |
+41 58 258-9422 |
|
+41 58 444-1010 |
|
United Kingdom |
+44 20 3849-4300 |
Toll Free 0-800-783-5674 |
+44 16 3556-5784 |
