Micro Focus Support provides access to the knowledge base, documentation, Community and more. Use these self-service resources first to rapidly find a solution for many issues.
If you cannot resolve your issue using self-help resources and have a current maintenance and support plan for your product, you can open a case with Support. For low and medium severity issues, report an incident in the Support portal. For high severity issues, call us at the telephone numbers listed below.
Support will be able to assist you most effectively if you provide the following information:
USA +1-801-861-2800 Toll Free 1-800-509-1800
Argentina +54 115 985 0245
Brazil +55-11-4858-2889
Canada +1-438-238-0200 Toll Free 1-800-509-1800
Columbia +57-1-508-4800
Costa Rica +506-4-002-3600
Mexico +52-33-4160-0770
Australia +61-2-6145-2500 Toll Free 1-800-444-050
China +86-218-038-3111 +86-105-606-1020
Japan Toll Free 0120-749-090
Hong Kong + 852-3018-3700
India + 91-80-4568-0300
Indonesia + 62-277-893904
Malaysia + 60-3-9212-5670
New Zealand + 64-9-801-2292
Philippines + 63-28-271-1964
Singapore +65-3163-9090
South Korea + 82-26-410-8133
Taiwan + 886-2-5592-4933
Austria +43-1-395-0688
Belgium +32-2-808-6500
Czech Republic + 420-22-888-5500
Denmark +45-3-515-0500
Finland + 358-8-4154-1615
France +33-1-5570-9499
Germany +49-211-563-2600
Ireland + 353-1-525-5255
Israel + 972-3-372-6499
Italy +39-02-3663-4999
Luxembourg +352-2786-3330
Netherlands +31-10-286-4500
Norway + 47-2-396-3070
Poland + 48-22-292-2558 (Novell products only)
Portugal +351-30-880-1366
Russian Federation +7-499-403-4889
South Africa + 27-11-322-8399
Spain +34-91-215-2300
Sweden + 46-8-4468-3900
Switzerland +41-58-444-1010
United Kingdom +44-1635-565-784 Toll Free 0800-783-5674
