Reactivating Administrative Accounts

It is possible for any user, even users with an administrative account, to be locked out of a server configuration when the number of retries with the wrong password has been exceeded. The lockout period for the main administrative account (Administrator) is 24 hours. However, you can unlock the administrative account before the 24 hours have elapsed by using the following procedure:

Shut down the server configuration and disconnect its network connection to keep remote users off.
Start the server configuration using the command line in foreground mode from the StarTeam Server installation folder.
```
starteamserver -start StarClient -fg
```
The configuration name specification is case-sensitive with the command line. The command prompt must be left open until the server configuration is shut down.

Note: In the above example, StarClient is the name of the server configuration.
Set the system clock one day ahead.
Log in as Administrator and log off. This action will reactivate the Administrator account.
Set the clock back one day to its original time.
Shut down the server configuration by entering “X” and clicking Type, which is how the server is shutdown in foreground mode.