Commonly Used Change Request Abbreviations

When using a defect tracking system, most organizations employ a special syntax or shorthand to describe the steps required to reproduce a problem.

Shorthand Description

1, 2, 3,...

Number the steps.

LClick

Click the left mouse button.

RClick

Click the right mouse button.

DClick

Double click the left mouse button.

[ ]

A keyboard button to be pressed.

For example, [F1] for Help or [F5] for Refresh.

< >

A dialog button.

For example: Press <OK> or <Cancel>.

>

Menu separator.

For example: Select File > Open or Topic > Tools > Reports.

//

A comment that is not an actual step.

For example: 3) LClick the field. // At this point my machine started to smoke.

EXP

Expected results.

For example: EXP: The focus moves to the next field.

ACT

Actual results.

For example: ACT: The application crashes.