You use the
Synopsis tab to define and modify the summary information about a change request. Summary information includes important criteria
like status, severity, and who is currently responsible for this change request.
On the
Synopsis tab, accept the default status
New or select another status from the
Status list.
Indicate the severity of the change request by selecting
High,
Medium, or
Low from the
Severity list.
Note: The team leader usually sets the criteria for high, medium and low status.
If the change request needs immediate attention, select
Yes from the
Priority list.
To specify the type of change request, select
Defect or
Suggestion from the
Type list.
Select the platform to which the change request applies from the
Platform list.
Type a summary of the change request in the
Synopsis field. The application can accept a maximum of 20K characters in this text box, but your database may accept fewer characters.
Select the name of the team member responsible for correcting the change request from the
Responsibility list.