Change Request Properties

This topic presents the change request properties and their descriptions as displayed in the Change Request Properties dialog box. The Change Request Properties dialog box contains the following tabbed pages of properties:

Synopsis

The following properties are on the Synopsis page.

Status
Displays the status of the change request.
Priority
Displays the priority level of the change request. Many people use repository customization to extend this field to include other values because Boolean values in the application are treated as enumerated types. For example, No is 0 and Yes is 1. An administrator might change No to Not A Priority, Yes to Priority 1, and add Priorities 2 through 10.
Type
Displays the type of change request, a Defect or a Suggestion.
Severity
Indicates the severity of the change request: Low, Medium, or High.
Platform
Indicates which operating system platform the to which the change request applies.
Last Build Tested
Displays the build label selected by a user to represent the last build in which a change request was tested.
External Reference
Indicates the customer or other outside source who provided the data for this change request.
Addressed In Build
Indicates the next build label created and applied to the view after the resolution to a change request occurs.
Component
Displays the component in which the defect occurs. It is often used with the Category property to narrow that identification to a sub-component.
Category
Displays the name of the sub-component in which the defect occurs. It is usually used in combination with the Component property.
Synopsis
Displays a brief description of the change request.
Responsibility
Displays the name of the person currently responsible for the change request.
Entered By
Displays the name of the person who entered the change request.

Description

The following properties are on the Description page. This page also contains a Browse button for locating the command to test and a Run button for running the test.

Description And Steps To Reproduce
Displays a detailed description of the change request.
Test Command
Displays the command to use to test the solution for the change request.

Solution

The following properties are on the Solution page.

Work Around
Explains the solution to the change request other than the fix.
Fix
Displays the solution to the problem addressed by the change request.

Custom

You can create custom properties for an item which will display in the item Properties dialog box.

The following properties are on the Custom page.

Property
Displays each custom property name.
Value
Displays the values for each custom property. Double-click the property name to edit the value.

Attachments

The Attachments page contains a list of all the files attached to the current change request.

Comment

The following properties are on the Comment page.

Comment For This Revision
Displays the reason for the changes to the current revision.
Comment For New Revision
Displays the reason for the changes to the new revision.