Creating Change Requests

Development teams create change requests to record problems and enhancement requests and track their resolution or implementation. Many teams have adopted specific guidelines that govern the creation and content of change requests, for example, instructions about what can be entered in the Component and Category fields. Be sure to follow these guidelines, if they exist.

  1. Define the change request summary information on the Synopsis tab.
  2. Describe the change request on the Description tab.
  3. Optionally, specify a temporary workaround on the Solution tab.
  4. Optionally, specify custom change request properties on the Custom tab.
  5. Optionally, attach files related to this change request on the Attachments tab.
  6. Optionally, add comments about the change request on the Comment tab.
  7. Click OK.
    StarTeam assigns a unique number to the change request and displays the summary information.
Parent topic: Change Requests