Before installing
Silk Test, perform the following tasks:
- Ensure that your user account possesses local administrator privileges.
- Ensure that Windows Defender is disabled during the
Silk Test installation process. If Windows Defender is enabled on your system during the installation, you might not be able to start
the Open Agent after the installation is complete. Windows Defender might prevent the
Silk Test setup from performing some required actions.
- Ensure that the file
msvcp60.dll is installed in the Windows System32 directory (windows\system32 or
winnt\system32).
This file is installed automatically as part of the standard Windows installation. If
msvcp60.dll is not in your System32 directory, use Windows Explorer to search for the file, then copy it to the System32 directory. If
you cannot find this file on your system, upgrade to the latest service pack.
-
Note: To use .NET Framework with a server system, for example Windows Server 2008, enable the .NET Framework in
Server Manager. If you do not enable the .NET Framework, a dialog box opens, which states that you must use the Role Management Tool, and
the
Silk Test setup process stops.
- Close the following applications:
- Microsoft Visual Studio
- Eclipse
- Silk Central Execution Server
- Silk Test agent
- If you are installing without an internet connection and if you get an error stating that the Visual C++ Redistributable cannot
be installed, see
https://support.microsoft.com/kb/3149737 for possible solutions.