When recording or running tests, you get a General Protection Fault (GPF) or Invalid Page Fault (IPF) in agent.exe or partner.exe.
It can be very difficult to pin down the cause of these problems. It might involve a combination of your machine's configuration, other applications that are running, and the network's configuration. The best approach is to gather the diagnostic information described below and send it to Technical Support with a detailed description of what scenario led to the error.
When reproducing this error to gather the diagnostics above, also run a system resource monitor to check on CPU and RAM usage. Note whether CPU or RAM is being exhausted.
When sending in these diagnostics, note the version of Silk Test Classic, the operating system and version, and the machine configuration (CPU, RAM, disk space).