| Possible Cause | Resolution |
|---|---|
| A file within the local results directory is still open and being used by another process (most likely the perfLtcAgent.exe and perfRun.exe). This is usually a hint that either the agent or the runtime processes did not shutdown at the end of a previous load test, which should not happen. | Check for pending perfLtcAgent.exe or perfRun.exe files and terminate them manually.
If this is not the case, check that other programs are not using an open file from the local results directory. If none of the above options solve the problem, reboot the remote agent’s machine. |