Issue Manager provides three default notification rules:
AnyChange,
Reassignment, and
StateChange. To define additional notification rules:
-
In the menu, click
.
-
Click
Notification Rules on the left side.
-
Click
Add Rule.
The
New Notification Rule dialog box appears.
-
Enter a
Rule Name, a
Description, and a
WHERE Clause. See
Defining Email Notification Rules for detailed information.
-
Check the
Is Active checkbox to activate the rule.
-
Click
OK.
The notification rule is added to the list.
Note: You need the security privilege
Manage email notifications to define notification rules.