Editing an Inbox
Note:
You need the
Groups, inboxes and user accounts
security privilege to add, edit, or delete inboxes.
To edit an inbox:
In the menu, click
Issues
>
Configuration
.
Click
Inboxes
.
The
Inboxes
page opens.
Click on the name of the inbox that you want to edit.
The
Inbox Settings
dialog box opens.
Edit the name of the inbox.
Select a different group from the
Group
list box.
Edit the description of the inbox.
Check or uncheck the
Is active
check box.
Note:
If the inbox is used in the routing rules you cannot uncheck the
Is active
check box.
Click
OK
to save your changes.
Parent topic:
Setting Up Inboxes