System Diagnostics

The System Diagnostics page provides a way to retrieve the following system information:

Product version.
Version and type of database.
Used integrations.
System environment information and system properties.
JDBC information.
Database statistics: number of projects, test types, indices, triggers, constraints.
Application server, front-end server, and nginx access logs.

The page can be zipped and downloaded to the local file-system by clicking the Download button. You can select the server logs that should be downloaded by selecting them via the check boxes.

You can access the System Diagnostics page remotely or, if you can no longer login to the system, locally on the computer where the front-end server is running.
- For remote access:
  1. Login as System Administrator.
  2. Click System Diagnostics > System Diagnostics.
  3. Click Open System Diagnostics.
- If remote access does not work:
  1. Navigate to http://localhost:19120/systemdiagnostics or http://127.0.0.1:19120/systemdiagnostics on the computer where the front-end server is running (do not use the host name or the server's external IP address).
Select the Silk Central server logs that should be downloaded by selecting them via the check-boxes.
Click Download to zip and download the data to the local file-system.