In the menu, click
.
Overview
The
Issue Tracking page shows the list of issues of your inbox. To view another inbox, select one from the
Show list in the toolbar. Inboxes can be organized in groups.
To show just inboxes of a certain
Group, select one from the list in the toolbar.
You can display or hide columns, adjust the width, and drag the columns around to change their order. Click on the columns
to sort, group or filter the content in the grid. Click
(View Issue) in the grid to show the details of an issue on the
Issue Details page. You can also use the
Up and
Down keys on your keyboard to navigate through the list, and press
Enter to show the details of an issue.
Use the
Show list to define which issues you want to see:
- All open issues: Displays all issues of all inboxes that are not in a terminal state.
- All issues: Displays all issues of all inboxes, including closed issues.
- <inbox name>: Displays all issues that are currently assigned to the selected inbox.
Bulk Updates
You can use your keyboard's
Ctrl and
Shift keys to select multiple issues using standard browser multi-select functions. Based on a user's permissions, the following
actions can be performed on multiple issues by right-clicking your selection:
- Reassigning issues, if no closed issues are selected.
- Workflow actions, if the selected issues have the same type and state. Note that workflow actions using a product-dependent
field are only enabled, if the selected issues have the same product.