With the issue verification preferences you configure how issues are verified each time you create a new issue or work on
an existing issue.
To set issue verification preferences:
In the menu, click
Issues > Configuration.
Click
Preferences.
Select one of the following options:
Click
Always use normal routing: This is the default system routing.
Click
Always verify your own issue: All entered issues are routed back to you for verification.
Click
Prompt for each new issue: Determine for each individual case if the issues are routed back to you or if the issues use standard routing.
Note: You need the
Issue Verification Preferences security privilege to set the preferences. The
Issue Manager Administrator can assign this privilege to you. If you do not have this privilege, the option buttons are disabled.