Increasing the Java Heap Size on a Silk Central Server

Increase the Java heap size on a Silk Central server when you receive out-of-memory errors.

To increase the Java heap size on a front-end or application server:

  1. On the Instance Administration page, stop the instance that you want to modify.
  2. Open the sc_<server>.processconfig file of the server for which you want to change the memory settings with a text editor. The default path for these files is C:\Program Files (x86)\Silk\Silk Central 19.5\instance_<instance number>_<instance name>\Conf.
  3. Set the value in the <JvmOption name="-Xmx" tag under <JvmOptions>.
  4. Save and close the XML file.
  5. Start the instance again.