The interface discussed in this chapter is required for creating plug-ins for Silk Central that enable the integration of a third-party (external) Issue Tracking System (ITS).
Defining issue tracking profiles allows you to link tests within the Tests area to issues in third-party issue tracking systems. Linked issue states are updated periodically from third-party issue tracking systems.
See the sources of the package com.segue.scc.issuetracking.bugzilla4 at C:\Program Files (x86)\Silk\Silk Central 19.5\instance_<instance number>_<instance name>\Plugins\IT-Bugzilla4.zip to see how these elements fit together.