Chapter 4: Information Messages

This chapter lists the information messages that can occur when the License Management Facility is in use. It describes when these messages occur and provides workarounds, where appropriate.

4.1 User Messages from the License Management Facility

This section lists messages that the License Management Facility can display to users, that is, developers.

Micro Focus LMF - 001: Unable to open license database.

The license database might have been deleted.
Run the License Administration Services to create a license database and install the necessary licenses. See the section on installing a license key in the chapter Administering the License Management Facility.
The permissions on the license database might have been changed.
Reset the permissions to allow general read access.

Micro Focus LMF - 002: The license database is corrupt.

The License Manager detected corruption in the license database. The license database may have been tampered with. Therefore, the License Management Facility terminated execution of the licensed product.

Contact Product Support.

Micro Focus LMF - 003: A license checksum failure has occurred.

The license for this product has an invalid checksum. The license database may have been tampered with. Therefore, the License Management Facility terminated execution of the licensed product.

Contact Product Support.

Micro Focus LMF - 004: You have exceeded the license limit for this product.

No more licenses for this product are available. Therefore, the License Management Facility terminated execution of the licensed product.
Following this message, a further message indicates the number of license units in the license database, all of which are in use, and the number of temporary unlicensed users running.

If you see this message, please contact your Micro Focus supplier to obtain additional license units.

Micro Focus LMF - 005: You have exceeded the license limit for this product.

No more licenses for this product are available. You may continue using this product after this message as a temporary unlicensed user.
Following this message, a further message indicates the number of license units in the license database, all of which are in use.

If you see this message, please contact your Micro Focus supplier to obtain additional licenses.

Micro Focus LMF - 006: You are not licensed to use this product or version.

No licenses for this product or version were found in the license database. The License Management Facility terminates execution of the licensed product.
Contact your Micro Focus supplier to purchase the appropriate product licenses.

Micro Focus LMF - 007: Unknown license failure.

An unknown failure has occurred while requesting a license to run this product. Therefore, the License Management Facility terminated execution of the product.

Contact Product Support.

Micro Focus LMF - 008: Maximum license database size exceeded.

The license database has too many licenses to be loaded by the License Manager. Therefore, the License Management Facility terminated execution of the licensed product.

Contact Product Support.

Micro Focus LMF - 009: Heap access error in the License Manager.

A heap access error in the License Manager has caused the license check to fail. Therefore, the License Management Facility terminated execution of the licensed product.

Contact Product Support.

Micro Focus LMF - 010: Unable to contact License Manager.

This product has been unable to contact the License Manager. Therefore, the License Management Facility terminated execution of the licensed product.
Start the License Manager running as described in the chapter Administering the License Management Facility.

Micro Focus LMF - 011: The License Manager connection has failed.

A bad response has been detected while sending a message to the License Manager. Therefore, the License Management Facility terminated execution of the licensed product.
This might be a system resource problem on your machine. Retry, and if this occurs again, reboot the machine.

Micro Focus LMF - 012: The License Manager connection has failed.

A bad response has been detected while receiving a message from the License Manager. Therefore, the License Management Facility terminated execution of the licensed product.
This might be a system resource problem on your machine. Retry, and if this occurs again, reboot the machine.

Micro Focus LMF - 013: License Manager integrity check failure.

A integrity check has failed. The License Management Facility may have been tampered with. Therefore, the License Management Facility terminated execution of the licensed product.

Contact Product Support.

Micro Focus LMF - 014: Unsupported random number version.

An integrity check has failed. The License Management Facility may have been tampered with. Therefore, the License Management Facility terminated execution of the licensed product.

Contact Product Support.

Micro Focus LMF - 016: You have exceeded the license limit for this product.

No more licenses for this product are available. The License Management Facility is waiting for a temporary license to become available.
Following this message, a further message indicates the number of license units in the license database, all of which are in use, and the number of temporary unlicensed users running.

If you see this message, please contact your Micro Focus supplier to obtain additional license units.

4.2 Related Run-time System Messages

This section lists some run-time system messages that you might see when you first start to use the License Management Facility.

Run-time message 191: Terminal type not defined (Fatal)

This error is normally caused by the TERM environment variable not being set, or by the terminfo database not having an entry for the terminal type to which you set your TERM environment variable.
If you are using a terminal that supports different personalities try changing the terminal to a different personality and change the TERM environment variable accordingly. If your terminal does not support different personalities try installing the software on a common terminal type such as a vt100, vt220, wyse60, ansi console or ibm3151 terminal.

Run-time message 192: Required terminal capability description missing (Fatal)

To display the License Administration Services screens, the terminfo database for the terminal type you are using requires certain entries to be present. If this error occurs you do not have all the entries in the database to successfully run the License Administration Services.
Try a different terminal personality or install on a common terminal type, as described for message 191. Alternatively, correct your terminfo database entry. For more details, see the on-disk document terminfo.txt (in the directory mflmf).

Run-time message 197: Screen handling system initialization error (Fatal)

This error is normally caused by a corrupted terminfo database entry.
Try a different terminal personality or install on a common terminal type, as described for message 191. Alternatively, correct your terminfo database entry. For more details, see the on-disk document terminfo.txt (in the directory mflmf) .

4.3 Administrator Messages from the License Management Facility

This section lists messages that the License Management Facility can display to you, the administrator. Several of these have equivalents that are displayed to users.

There is already a copy of License Manager running!

You have attempted to start the License Manager when it is already running.
No action is necessary.

Multirun Shared Memory Create Error

You have used all the shared memory available or shared memory is not configured on your system..
Ask the system administrator to increase the amount of shared memory available or to configure shared memory.

Multirun Shared Memory Get Error

A system failure has occurred during an attempt to obtain shared memory.
Contact Product Support. (See the on-disk document readme for more details.)

Multirun Shared Memory Attach Error

A system failure has occurred during an attempt to attach to shared memory.
Contact Product Support. (See the on-disk document readme for more details.)

There are unfinished previous processes running

You have attempted to start the License Manager when there are still processes running that were started by the previous run of License Manager.
Wait until the processes have finished running then retry.

Shared Memory full - too many processes already running

You have used all the shared memory available.
Increase the amount of shared memory available.

Pipe Unlink Error

A system failure has occurred during an attempt to access a named pipe.
Contact Product Support. (See the on-disk document readme for more details.)

Pipe Create Error

A system failure has occurred during an attempt to access a named pipe.
Contact Product Support. (See the on-disk document readme for more details.)

Pipe Open R/W Error

A system failure has occurred during an attempt to access a named pipe.
Contact Product Support. (See the on-disk document readme for more details.)

Pipe Read Error

A system failure has occurred during an attempt to access a named pipe.
Contact Product Support. (See the on-disk document readme for more details.)

Pipe Open W Error

A system failure has occurred during an attempt to access a named pipe.
Contact Product Support. (See the on-disk document readme for more details.)

Pipe Write Error

A system failure has occurred during an attempt to access a named pipe.
Contact Product Support. (See the on-disk document readme for more details.)

Unsupported random no version

An internal error has occurred.
Contact Product Support. (See the on-disk document readme for more details.)

Unable to open License Key database

The license database might have been deleted.
Run the License Administration Services to create a license database and install the necessary licenses. See the section on installing a license key in the chapter Administering the License Management Facility.
The permissions on the license database might have been changed.
Reset the permissions to allow general read access.

License Key database is empty

The database contains no license keys.
Install at least one license key. See the section on installing a license key in the chapter Administering the License Management Facility

License Key database is corrupt!

The License Manager detected corruption in the license database. The license database may have been tampered with. Therefore, the License Management Facility terminated execution of the licensed product.
Contact Product Support. (See the on-disk document readme for more details.)

Maximum License Key count exceeded

The license database has too many licenses to be loaded by the License Manager. Therefore, the License Management Facility terminated execution of the licensed product.
Contact Product Support. (See the on-disk document readme for more details.)

Detected & ignored License with unsupported version no

An internal error has occurred.
Contact Product Support. (See the on-disk document readme for more details.)

License Key checksum failure

The license for this product has an invalid checksum. The license database may have been tampered with. Therefore, the License Management Facility terminated execution of the licensed product.
Contact Product Support. (See the on-disk document readme for more details.)

Unable to Open heap

An internal error has occurred.
Contact Product Support. (See the on-disk document readme for more details.)

Cannot use both FORCE & WAIT directives

You specified both FORCE and WAIT directives in the command to start the License Manager.
Re-enter the command with only one of the directives.

Initial fork failed

An internal error has occurred.
Contact Product Support. (See the on-disk document readme for more details.)