Ensuring the License Manager Is Running Properly

The License Manager runs continuously and does not require any manual intervention. It communicates through the console, reporting status and activity such as that the License Manager process has started. The License Manager process, mflm_manager, is a free-standing separate process, running as a daemon.

To confirm that the License Manager is running:

1. Go to the directory where License Management Facility is installed, /opt/microfocus/mflmf.
2. Enter the command:

   ./lmfgetpv

   If the License Manager is running, lmfgetpv tells you the version number of the running License Manager and the path from where it was loaded. Otherwise, you are told that the License Manager is not running.

The license database is automatically backed up. In the unlikely event of a problem, the License Administration Services detects the problem at startup and gives you the option of restoring from backup. The license database files are mflmfdb, mflmfdb.idx, mflmfdbX, and mflmfdbX.idx.

If you encounter a serious problem, contact Product Support for help in resolving it. (See the on-disk document readme for more details.) They might ask you to:

• Suspend license checking for a short period while the problem is solved. To do this, from the Main menu of the License Administration Services, press F6=More, enter the details supplied by Product Support, and press F4=Suspend.
• Print and send them a copy of the file, mflm-history. This file contains a record of the license key activity, such as which license keys have been installed and when.
• Send them a copy of the file, MF-LMF.log, which is in the directory where the License Management Facility is installed.