When you upgrade the central computers, the Agent Manager automatically upgrades the database server. You must first upgrade the central computer closest to the database server on the network, before upgrading central computers on the remote network subnets. Before you upgrade the central computer, ensure that you back up the databases.
Log in to the central computer as a local administrator.
Close all the open applications, including the Performance Monitoring tool.
Run the Agent Manager setup file in the Agent Manager installation folder.
Follow the instructions in the setup program. When prompted, specify the service account and configuration group credentials.
NOTE:If the setup program displays an error about not being able to install NetIQ Agent Manager Communication performance counters, ignore it. Performance counters are successfully installed during the upgrade.
Click Finish.
Repeat the procedure to upgrade all the central computers in the configuration group.