IMPORTANT:Before restoring the backup file, you must delete the cache file on the workstation. In directory environments, you must also delete the user object data in the directory.
Right-click the Windows Start button, then click Explore.
Ensure that you have selected Show hidden files and folders in the Windows Folder Options dialog box.
Depending on the type of installation, browse to C:\Program Files\SecureLogin\Cache
or
%APPDATA%\SecureLogin\Cache
On Microsoft Windows Vista, browse to C:\Users\<Username>\Appdata\Roaming\SecureLogin\Cache
Delete the cache directory.
Close Windows Explorer.