Troubleshooting the Reflection for the Web Launcher
If you encounter issues with the Reflection for the Web Launcher, troubleshoot as follows.
Error: “The system administrator has set policies to prevent this installation.”
A Group Policy can be enabled that prohibits a Standard User in Windows from running the "msiexec" application.
When this policy is enabled, the user will see this error message when running the RWebLauncher.msi file: "The system administrator has set policies to prevent this installation."
Workaround: Use the "Run As..." feature in Windows, and run the RWebLauncher.msi file using the built-in "Administrator" account in Windows.
Use the Java Console
To troubleshoot the Reflection for the Web Launcher, open the Reflection for the Web Launcher Settings application to configure Java Console output, logging, caching, etc.
-
From the Start menu, select Reflection for the Web Launcher Settings.
The Iced Tea Web Control Panel opens.
-
Once launched, look at the Debugging section for options to troubleshoot Web Start and Reflection for the Web.
This screenshot shows the Debugging Settings after they have been enabled.
