The following list of unresolved items are known to Micro Focus and do not need to be reported to your customer support representative.
You are encouraged, however, to report any other issues or requests for enhancement that you encounter while working with
the software.
- Coexistence with
Rumba+ Desktop 10.2 SP1
-
If a
Web-to-Host Pro 6.9.4 Mainframe session (Display, or Printer, or both) is running on the same machine where
Rumba+ Desktop 10.2 is installed, and SP1 is applied to both
Web-to-Host Pro 6.9.4 and
Rumba+ Desktop 10.2, then removing
Rumba+ Desktop 10.2 damages
Web-to-Host Pro Mainframe session.
To resolve the issue, the
Web-to-Host Pro Client must be removed and re-installed.
- Installation
-
- Installation directory
- If
Web-to-Host Pro client is installed to a non-default directory, upgrade is not supported. In this case, uninstall the existing version
of
Web-to-Host Pro client before installing the newer version.
- WTS/Citrix Server Systems
- A specific installation flow is required to run Pro sessions on WTS/Citrix Server Systems. See
Web-to-Host Pro.
- Internet Explorer
-
- With multiple open tabs, when switching between an open session and another tab, if you close the tab and return (automatically)
to the session, you may find that the session cursor has disappeared.
- When running sessions with
Preserve size and position, if you maximize the browser then close and reopen the session, the session opens maximized, but with a
Maximize button in the browser's title bar instead of a
Restore button. You can still return the browser to its previous (smaller) size by double-clicking the title bar.
- When running multiple sessions in the same browser, dialog boxes opened from one tabbed session may remain on top (visible)
when you switch to another tabbed session. To prevent this, close all dialog boxes before switching sessions.
- When running multiple sessions in the same browser and configured to reopen all tabs the next time the browser is run, if
you close the browser while one of the sessions is zoomed in, it will not function properly the next time it is run. To avoid
this, click
Zoom Out before closing the browser.
- With sessions created with the following configuration:
Start Zoomed In selected,
Enable Menu Bar and
Enable Toolbars unchecked, it is also necessary to uncheck the
Enable Zoom option. If the option is not cleared, when the session is run, it will display a message telling you to click
Zoom Out (if you want to access the browser toolbar, menus, and tabs) even though there is no
Zoom Out button.
- To avoid distortion of the title bar, menu bar, or other similar browser elements, do not use the
Start Zoomed In option in the Pro Client.
- The
Web-to-Host Java client works with Internet Explorer in Compatibility View only.
- HTTP access
- Administrators must ensure that all files and folders on the
Web-to-Host server in the following location have read access for HTTP connections:
\\<Web-to-Host wwwroot>\w2hlegacy\data
- Unavailable menus
- You may encounter menus that are unavailable (grayed out) in Pro HP and UNIX display sessions. Restarting the session usually
corrects this problem.
- Saving sessions to network locations
- When working in Session Configuration Manager (SCM), you may encounter problems saving sessions to network locations that
require a user name and password. For example:
- Create a session and click
Save. The
Save As dialog box appears.
- Type a network location in the
File name box, (such as
\\<mynetworklocation>), then click
Enter.
The
Save As dialog box closes automatically and the session is saved — not to the network location, but to the last saved directory,
using the network location as the file name.
To prevent this from happening, run Windows Explorer (or another file management application) and navigate to the directory
where you want to save the session. You will most likely be required to logon. Once you have successfully accessed the directory,
return to SCM and save the session.