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Users

Use this page to view and manage Reflection Gateway users. These users can log into the Reflection Identity Manager, as well as access any Transfer Sites that they are members of. Users who have been added to a group with Gateway Administrator roles enabled can also log into Gateway Administrator.

  • To view the Users page, you must be a member of a group with the Manage Reflection Gateway users role enabled.

  • If Gateway Administrator has an external LDAP directory configured, select the directory name in the drop-down list next to LDAP Server to view the users in that directory. The user list is read-only for users in added LDAP directories; all passwords and identifying information for these users must be managed on the LDAP server.

  • The LDAP server might set a limit on the number of users that can be listed. This limit affects only the number of users who can be listed and viewed, not the number of users who are provisioned. If the list does not display all users, use the Filter User option to view users who are not visible in the default list.

  • The Expires column is visible only when LDAP server is set to ReflectionGateway.

  • Click on a column heading to sort the list based on the entries in that column.

  • To select multiple users, click multiple check boxes, or use Shift+click to select a range of currently visible users.
LDAP Server Specifies which LDAP directory to display. The built-in ReflectionGateway directory is available and selected by default. The Reflection Gateway administrator can add additional servers from the LDAP Servers tab.
New Opens New User tab.

Available only when LDAP server is set to ReflectionGateway.
Edit Opens Edit User to edit the selected user.

Available only when LDAP server is set to ReflectionGateway and only a single user is selected.
Delete Deletes the selected user or users.

Available only when LDAP server is set to ReflectionGateway.

You cannot delete the administrator account that you are currently logged in as.
Filter User Searches the selected directory for users that contain the entered string.
Clear Removes the filter and lists all users in the selected directory.

More Information

New User

Use this page to add a new user to the built-in ReflectionGateway list.

  • To view the New Users page, you must be a member of a group with the Manage Reflection Gateway users role enabled.

  • Red asterisks mark required fields.
UserID The user's login name. Required. This can be the same as the user email address.

User ID is not case-sensitive. It must be between 1 and 64 characters in length, and cannot contain the characters <>:"|? or these character sequences: CON, PRN, AUX, NUL, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, and LPT9.
Email address Required.
First name Optional.
Last name Optional.
Email registration When you click Save, the new user is sent an Account creation email that includes a time-limited link for setting a password.

NOTE: Do not use email registration if you are also adding this user to a Reflection Gateway group that has access to Gateway Administrator. Email registration is not available to these users.

Configure email support and test email notification before using this option. If email support is not correctly configured, the account is created, but the user will not receive an account creation email. If users are not receiving email messages, see Email Troubleshooting.
Specify password If you select this option, no email is sent from Reflection Gateway to your users; you need to manually communicate user name and password information.
Require password change After this user logs in with the initial password, the user will be prompted immediately to change the password.
Expires When set to Yes (the default), the user account expires at the specified date.

You can disable an account by setting a date in the past. To enable an expired account, set a date in the future.

By default, new Reflection Gateway user accounts are set to expire two years after they are created. This default can be changed by editing the Gateway Administrator Properties File.
Reflection Gateway group membership Use the selection box to add this user to any available group. Added groups, and the roles the user inherits from these groups, are displayed under the selection box.

Group membership is optional.

Edit User

See New User for information about items on this page. Note the following differences:

  • You cannot edit the UserID on the Edit User page.

  • Click Change Password to display the password change options.

  • Email notification is not available for edits to user accounts.