However you contact us, please try to include the information below, if you have it. The more information you can give, the
better
Micro Focus Customer Support can help you. But if you don't know all the answers, or you think some are irrelevant to your problem, please give whatever
information you have.
- The name and version number of all products that you think might be causing a problem.
- Your computer make and model.
- Your operating system version number and details of any networking software you are using.
- The amount of memory in your computer.
- The relevant page reference or section in the documentation.
- The product serial number
. To find a serial
number, look
in the subject line and body of either your Electronic Delivery Receipt email or
Micro Focus Software Activation Information email that you received from
Micro Focus when you activated or got a license key.
- Your Relativity catalog and data files.