8.8 Diagnostics and Debugging

ZENworks Configuration Management consists of many different components. This section gives brief instructions on how to enable debug logging for these components and where to find the resulting log files. A more detailed description is available in TID 3418069: How to enable debug logging for ZENworks Configuration Management.

8.8.1 ZCM Server

ZENworks Control Center

Configuration:

/opt/novell/zenworks/share/tomcat/webapps/zenworks/WEB-INF/config.xml Setting ID: debug.tags;

uncomment required values under this tag as requested by Novell Technical Support.

Log Location: /var/opt/novell/log/zenworks/zcc.log

ZENworks Web Service

Log Location: /var/opt/novell/log/zenworks/services-messages.log

CASA

Configuration:

/etc/CASA/authtoken/svc/log4j.properties

set log4j.rootLogger= (change warn to debug and restart the service)

Log Location: /srv/www/casaats/logs/*

zman

Configuration:

/etc/opt/novell/zenworks/zman/properties/zman-config.properties

set DEBUG_LEVEL=4

Log Location: /var/opt/novell/log/zenworks/zman.log

8.8.2 ZCM Agent

Changing Log Level

zac log level debug

zac set CaptureAxis2Logs true

Logfiles

File

Description

/var/opt/novell/zenworks/novell-zenworks-xplatzmd.out

Contains agent start and stop messages.

/opt/novell/zenworks/logs/LocalStore/zmd-messages.log

Most relevant agent information is found here.

/var/log/zmd-satbackend.log

This log deals only with actions taken by the agent to install an RPM.

It also shows the communication that happens (essentially API calls) between the agent and SATLIB.

SATLIB is an interface to the RPM that actually does the install.

/var/opt/novell/log/zenworks/preboot/novell-zislnx.log

Contains information about the managed ZIS partition of a device. The information is written or read from the ZIS sector.