2.1 OES Installation, Upgrade and Update

2.1.1 Failure of Few OES Services

OES 2023

The CIS recall agent and Vigil service fails to come up on OES 2023 when the kernel updates available in NCC are installed. This is because of the missing symlinks for the CIS and Vigil kernel modules.

Workaround: Create the missing symlinks for the CIS and Vigil kernel module and run the command depmod -a. For more information, see TID 43406.

OES 2023 Update 1

If you have applied the TID 43406 on OES 2023 and find that few of the OES services (NSS, CIS and Vigil) fail to come up after applying the patch OES 2023 Update 1:

  1. Run the command zypper in --force nss-kmp-default novell-vigil-kmp-default cis-kmp-default.

  2. Reboot the server.

2.1.2 Patching OES Server

OES 2023 servers cannot be patched using the ZENworks Linux Management 20.3 server.

2.1.3 OES Server Registration to MFSMT Fails

The registration of OES server to MFSMT fails with ERROR: 500: Server error!. This is because the SMT server is unable to identify the client IP address.

To avoid this issue, perform the following on the SMT Server:

  1. Go to the file /srv/www/perl-lib/SMT/Registration.pm.

  2. At line number 714, replace $hostname = $r->connection()->remote_ip(); with $hostname = $r->connection()->client_ip(); and save the file.

  3. Restart the Apache service by using the command systemctl restart apache2.service.